pure wool jumpers made in Australia

REFUND POLICY

When you order from In Sheep’s Clothing, we will make your garment in the size and colour that you specify.

You will never be sent an item from stock unless you request or agree. Please contact us if you wish to order an item from our Salamanca Market stock.

We want you to have a garment that fits properly. Please take care to supply us with accurate measurements.

We make what you order, so we do not exchange or refund unless we cannot fulfil your order. Please take special care when ordering for someone else. If you are unsure of their style or measurements it may be better to purchase a gift certificate.

Your garment will be rigorously inspected to ensure it is fault free before shipping and packed securely for safe delivery.

If your parcel appears outwardly damaged on arrival, you must not accept it. If your garment has been damaged in transit, please photograph and keep the entire packaging and contact us within 24 hours of receiving your order.

We undertake to package your garment securely. We use Australia Post for shipping. We are not responsible for damage in transit that is deemed, at our discretion, to be beyond our control. Our shipping rates include full insurance through Australia Post.

In Sheep’s Clothing does not refund orders that are cancelled or returned due to change of mind.

Please contact us if you have any questions.

PRIVACY STATEMENT

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 – CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions of Service.

SECTION 5 – COOKIES

We use a technology called “cookies” as part of a normal business procedure to track the behaviour patterns of visitors to our site. You can disable or restrict cookies via your browser’s security settings.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.